SERVICE & WARRANTY

If you are unhappy with our products in any way, they can be returned or exchanged provided that they are unused in saleable condition, with original packaging and hangtags in tact.

 

Full-price merchandise must be returned within 30 days of purchase.
Sale merchandise must be returned within 14 days of purchase.
If items arrive damaged or defective you must notify us via email or telephone within 5 days of package receipt.

 

Purchases during the holiday season (November 14-December 24) may be returned until January 14 of the following year.
Email us at info@recon-harry.com.tw with some photo of products first.

 

Specify that you would like to return the item and state the reason for the return.

 

We require that you include a copy of the original order packing slip with your return.